Informal tented settlement in Lebanon. Photo by: Leila Alaoui

Accountability for Refuge Protection and Solutions in a Whole-of-Society Approach

The Comprehensive Refugee Response Framework (CRRF) is supposed to result in a new and improved way of working in refugee response. Read new report exploring how this is moving forward.


With a whole of society approach the ambition is to generate a positive change in the ‘system’ that responds to refugee situations. More resources, capacities, and will are supposed to better meet protection needs and expand options for solutions. While change in refugee response is direly needed, it is important to foster the right changes; those that result in better protection and solutions outcomes for refugees and host communities.

What does it take to make the Global Compact on Refugees and its CRRF the change it needs to be? The report “Whose responsibility? Accountability for Refuge Protection and Solutions in a Whole-of-Society Approach” explores this question.

The report is commissioned by DRC and produced by HERE Geneva. It explores the risks and opportunities of a whole-of-society approach. Specifically, it analyzes the risks and opportunities for accountability in a multi-stakeholder approach to refugee response. It unpacks and argues that while collective action risks diluting accountability, a whole-of-society approach also hosts significant opportunities for improving delivery to refugees and host communities, and for facilitating deeper participation of people of concern. What it requires, though, is strong coordination and a joint direction that needs to be given at the national and regional level. This coordination and leadership seem currently missing in the CRRF roll-outs and need to be addressed via the Global Compact on Refugees’ Programme of Action.

Download the report here