Helping Syrian refugees in Jordan in legal documentation

The Danish Refugee Council (DRC) in Jordan, leading a consortium of six international NGOs, help Syrian refugees obtain the documents they require to legalise their stay in the country.


Jordan is currently hosting more than 650,000 Syrian refugees, 80% of which live outside of camps in urban areas. Those who did not register with authorities when they entered Jordan or left the camps without prior approval are prevented from accessing public subsidised healthcare, decent job opportunities, and humanitarian assistance unless obtaining the required documentation. They are also exposed to risks of arrest, forced relocation, family separation and statelessness.

On March 4, 2018, the Jordanian Ministry of Interior and the UNHCR launched a regularisation campaign, which gives Syrian refugees the possibility to legalise their stay in urban areas. DRC and five other INGOs have formed a consortium funded by the European Civil Protection and Humanitarian Aid Operations (ECHO), which has provided legal assistance and information for almost 20,000 Syrian families and financial assistance to more than 5,000 families up to the end of September 2018.

On October 17, 2018, the Jordanian Ministry of Interior announced that it will be extending the regularisation campaign until the end of March 2019. This decision will allow more refugees to rectify their situation and obtain the required documents, which will then enable them to enhance their protection status, access aid and services, apply for work permits, and register family events such as births and marriages.

“The extension of the regularisation process is very positive for Syrian refugees who have not had a chance to get their status rectified yet. The consortium members are increasing efforts to reach the remaining eligible families and make the best use of this extension. This is a unique chance to improve vulnerable Syrians’ current and future living conditions” said Mathilde Beziau, the Protection Consortium Manager, DRC Jordan, commending the government’s decision to extend the campaign.

DRC and the other members of the ECHO-funded consortium will continue to support people to understand the process and accompany them through the different steps and processes, in close collaboration with the UNHCR and the Government of Jordan.