This mechanism only applies to serious breaches of DRC’s Code of Conduct, which, if verified, could lead to sanctions against staff or partners. Examples include abuse of position, sexual exploitation and abuse, fraud, corruption, theft etc.
Minor breaches should be raised informally with the person in question or his or her line manager. However, if this does not lead to a resolution, or the matter cannot be raised at the appropriate level, it can be raised through the formal mechanism.
The following categories of reports/complaints are not accepted under the formal Code of Conduct Reporting Mechanism:
- Operational complaints (must be submitted through the in-country feedback/complaints mechanism for non-sensitive complaints)
- Reports/complaints about matters unrelated to DRC
- Reports/complaints regarding interpretation of DRC’s terms of employment (must be submitted to the head of Human Resources)
- Reports/complaints regarding staff management (must be submitted to the relevant senior manager above the implicated level(s))