It is free to get counselling from the Danish Refugee Council (DRC). We provide counselling over the phone, e-mail and video or at meetings by appointment only at our office in Borgergade, Copenhagen.

All employees at DRC are bound by the duty of confidentiality. It means that you can talk with us about everything – even personal information that you do not wish for other persons or authorities to gain knowledge about.


When you make an appointment with a counsellor from the DRC Asylum Department, we will if possible ensure that an interpreter speaking your language is present. The interpreters we use are of course also bound by a duty of confidentiality.

If you come to see us during the open counselling in Borgergade, Copenhagen, you need to bring a person, who can act as an interpreter unless you can speak Danish or English. Counselling over the phone is also provided in English or Danish.

The Danish asylum procedure

You can read more about the Danish asylum system here.

For rejected asylum seekers

The DRC Asylum Department provides impartial counselling for rejected asylum seekers about the rules in Denmark and the possibilities to get support upon voluntary return.

Read more about DRC’s counselling for rejected asylum seekers here.


Asylum Department

DRC's Asylum Department

+45 3373 5000 [email protected]